Refund Policy | AGE Ltd.

Returns & cancellation of orders

Please note: Very Important:


No product may be returned for any reason without the prior approval of Age Ltd. If you intend to return any product or order to Age Ltd you must first contact us to request a Returns Merchant Authorisation number (RMA).

Proof of purchase
Products bought only from this store may be returned directly to this store. Electronic receipt, proof of purchase will be required.

Packaging
Customer must take care to securely package all goods including the original packaging and the RMA number must be clearly identified on the outer packaging. The RMA number will enable prompt processing of your returns. (Failure to display the RMA may result in the rejection of your return.). Customer is responsible for returning products to Age Ltd at the Customer"s risk and expense. It is recommended that you should use a recorded delivery service with adequate insurance and keep a record of proof of posting.

Unwanted Goods
Any stock order placed that has been correctly supplied by Age Ltd and is subsequently not required can be returned to us unused, within 7 days of receipt of goods,This is only applicable if goods remain in a "as new" and unused condition including all parts and packaging remain in tact. All Un-wanted returns will subject to a handling charge of 25%. The cost of return carriage must be paid by the customer.
Send a written notice of cancellation by email, fax or post, to: